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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim King

August 25, 2025

5  out of  5
rating by Jim King
"I’ve been with State Farm insurance for about 50 years. I have always been treated fairly and in an excellent manner. Today, I spoke with Robert Willams at Bryan Ross State Farm Chandler AZ. Robert understood exactly what changes I needed to make regarding updating my insurance coverage. Robert was knowledgeable, efficient, accurate, and very quickly followed up with a email to me. Making the changes was easy and painless for me. Thank you."
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Inge Allen

August 15, 2025

5  out of  5
rating by Inge Allen
"Robert Williams was very helpful in explaining my options and cost. His communication was very good and I was able to compare with my current policies. Overall a great experience!"
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vicotor soto

August 11, 2025

5  out of  5
rating by vicotor soto
"Good communication and follow up. Would recommend!"
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John Moon

August 8, 2025

5  out of  5
rating by John Moon
"State Farm took care of us. We bought a new car & the transition took less than 10 minutes. Thank you Jessica & Maria. We really appreciate great customer service."
We responded:
"Thank you for the awesome review John! I am happy Erin was able to help. Her and the rest of our team appreciate your positive feedback! "
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Leo-Adam V

July 18, 2025

5  out of  5
rating by Leo-Adam V
"Amazing customer service!"
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Jasmin Rivera

July 18, 2025

5  out of  5
rating by Jasmin Rivera
"Autumn was great at helping me understand my policy better and gave me the best price for what I needed. She was truly a huge help, made the experience so smooth and had the best energy on our calls. Thanks again Autumn!"
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EKO

July 18, 2025

5  out of  5
rating by EKO
"They helped me tremendously getting a quote and covered with rates that didn’t leave me broke every month. And thanks to Karson I can own a sports car and afford it!"
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Trista Miner

July 14, 2025

5  out of  5
rating by Trista Miner
"Great service, quick, easy and Autumn Jones was a pleasure to work with."
We responded:
"Thank you for the amazing review! We’re so glad to hear that Autumn made the process quick, easy, and enjoyable for you. She truly takes pride in providing great service, and your kind words mean a lot to all of us at Bryan Ross State Farm Insurance. We look forward to assisting you again whenever you need us – Bryan "
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Nathan Lucero

July 11, 2025

5  out of  5
rating by Nathan Lucero
"Maria is the best at her job 💯 she is always one step ahead and has great patience with me. She makes everything easier then what it really is, people like her makes me want to never leave State Farm😁"
We responded:
"Nathan, Thank you for the awesome review! We’re so glad to hear that Maria’s patience and ability to stay one step ahead made everything feel easier than it really is - she truly is a pro at making insurance less intimidating. We’ll let her know she’s got you hooked on State Farm (mission accomplished!). Thanks for choosing Bryan Ross State Farm Insurance - we’re here to keep things simple and stress-free whenever you need us! - Bryan "
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Arriana Dominguez

July 10, 2025

5  out of  5
rating by Arriana Dominguez
"I had a great experience working with Autumn Jones! She was incredibly helpful in getting me started with a new insurance policy. Autumn took the time to explain everything clearly, answered all my questions, and made the process smooth and stress-free. I really appreciated her professionalism, patience, and knowledge. Thanks to her, I feel confident about my coverage and the choices I made. Highly recommend her services!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Autumn made getting your new insurance policy smooth, stress-free, and clear as day. We agree - her professionalism, patience, and knowledge are truly top-notch (we suspect she might have a secret superpower for explaining insurance jargon!). It’s great to know you feel confident about your coverage and choices. Thanks for highly recommending Autumn and Bryan Ross State Farm Insurance - we’re always here to help whenever you need us! - Bryan Ross"
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William Demetroulis

July 3, 2025

5  out of  5
rating by William Demetroulis
"Jessica was very knowledgeable and helpful in helping us select the best coverage at a very affordable price."
We responded:
"William, Thank you for the fantastic review! We're thrilled to hear that Jessica’s knowledge and helpfulness made selecting the best coverage a breeze - and at a price that didn’t make your wallet cry. We’ll be sure to let Jessica know she’s officially earned the “Insurance Whisperer” title. Thanks again for choosing Bryan Ross State Farm Insurance—we’re here whenever you need us (knowledge and affordable prices included)! - Bryan"
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Casey Jones

June 25, 2025

5  out of  5
rating by Casey Jones
"I recently had the pleasure to work with Autumn to get new quotes on my auto and home insurance. Autumn is very responsive and a pleasure to work with. She answered all of my questions and was able to get everything quoted and switched over from my current provider very quickly. Great service and even better prices!! Highly recommend Autumn!"
We responded:
"Casey, Thank you so much for your wonderful review! We're delighted to hear that Autumn was responsive, answered all your questions, and made the process of getting new quotes and switching your auto and home insurance quick and easy. It’s great to know you’re enjoying both the excellent service and the better prices. We truly appreciate your recommendation and look forward to continuing to assist you with your insurance needs! - Bryan Ross"
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Myles R

June 20, 2025

5  out of  5
rating by Myles R
"I had the pleasure of working with Robert W. Amazing customer service and he helped my wife and I get a great deal on renters and car insurance. 5 stars"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Robert provided amazing customer service and was able to help you and your wife secure a great deal on your renters and car insurance. We truly appreciate your 5-star rating and look forward to continuing to serve you and your family in the future! - Bryan"
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Sherry Dils

June 17, 2025

5  out of  5
rating by Sherry Dils
"I was with another agent in Scottsdale but needed to move my policy over to chandler since I moved…it was a quick and easy transfer and when I called about it, Carson was able to help me…looks like my auto policy will be less per month….also thank you Maria for helping me to get the transfer done in time before my next payment…much appreciated!!"
We responded:
"Sherry, Thank you for taking the time to share your experience! We're delighted to hear that Karson was able to assist you with your policy transfer to Chandler so smoothly. It’s always a win-win when you can save money on your auto policy—who doesn’t love a little extra cash in their pocket? A huge shoutout to Maria for making sure everything was completed in time for your next payment - teamwork makes the dream work, right? If you ever have more questions or need assistance in the future, don’t hesitate to reach out. We're here to help! Thanks again for your kind words, and welcome to the Chandler community! - Bryan Ross"
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Marques Orozco

June 13, 2025

5  out of  5
rating by Marques Orozco
"I was referred to State Farm from a family member looking for a really good insurance. My insurance State Farm friend here Robert Williams was nice enough to ask/answer all my questions through State Farm also very nice and trustworthy pricing as well. He helped me out real quick and easy with everything. Good job and thank you!"
We responded:
"Hi Marques, Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that Robert was able to assist you with all your insurance needs and make the process quick and easy for you. It’s fantastic to know that you found our pricing trustworthy—after all, we believe insurance should be as straightforward as possible! Your family member certainly knows how to pick a winner when it comes to referrals! If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help! Thanks again for your kind words, and welcome aboard! - Bryan Ross"
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Autumn Middleton

June 6, 2025

5  out of  5
rating by Autumn Middleton
"Maria Valenzuela was very easy to work with and she helped switch over my insurance details when I moved from CA to AZ. The process was seamless and I would recommend them as agents."
We responded:
"Hi Autumn, Thank you for your fantastic review! We're so glad to hear that Maria Valenzuela made your transition from sunny California to the beautiful landscapes of Arizona as smooth as a desert breeze. Moving can be a hassle, but it sounds like Maria turned that insurance switch into a breeze! We appreciate your recommendation and are thrilled to have you as part of the Bryan Ross State Farm family. If you need anything else or just want to share your favorite AZ spots, feel free to reach out. We’re here to help—and we promise not to ask you to switch your favorite ice cream flavor! Thanks again, and welcome to your new adventure! - Bryan Ross"
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Ana Sanchez

May 30, 2025

5  out of  5
rating by Ana Sanchez
"Robert Williams is an absolute amazing agent who will listen to what you need try’s his best to get you good prices"
We responded:
"Ana, Thank you so much for the glowing 5-star review! We're delighted to hear that Robert Williams made such a positive impression on you. He truly is an amazing agent and has a superpower for listening - he could probably win an award for "Best Ear in the Insurance Game!" 🎧 We’re thrilled that he was able to find you great prices that fit your needs. If you ever have more questions or need assistance, don’t hesitate to reach out. We promise to keep the good vibes rolling and the prices as friendly as Robert! - Bryan Ross "
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Tara Williams

May 29, 2025

5  out of  5
rating by Tara Williams
"Bryan and his team is awesome, especially Robert he got all my insurance needs taken care of."
We responded:
"Tara, Thank you for the wonderful 5-star review! We're thrilled to hear that you found Bryan and the team awesome—especially Robert! He’s our insurance superhero, always ready to tackle any challenge that comes his way (cape not included). 🦸‍♂️ We’re glad to know that your insurance needs are all taken care of. If you ever find yourself in need of more insurance wisdom or just want to chat about the latest in policy trends, feel free to reach out! We're always here to help, and we promise to keep it as lighthearted as possible. - Bryan"
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Roger Baca

May 29, 2025

5  out of  5
rating by Roger Baca
"I spoke with Jessica Kelley about the different options available to me. I was asking a lot of questions but she was very patient with me and made sure I understood before getting off the call."
We responded:
"Roger, Thank you so much for your fantastic review! We’re delighted to hear that Jessica Kelley was able to assist you with your questions and provide you with the clarity you were looking for. Her patience and dedication are truly what make our team special, and we're glad you experienced that firsthand. We know that insurance can sometimes feel overwhelming, like trying to find a needle in a haystack - so we’re happy Jessica could help you navigate your options smoothly. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help, and we promise to keep the conversation as enjoyable as possible! Thanks again for your kind words, and we look forward to assisting you in the future! - Bryan Ross"
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David Newberry

May 17, 2025

5  out of  5
rating by David Newberry
"Autumn made our transfer of all our household coverages as easy as it could possibly be. If their ongoing service is anything like the purchase experience, I am going to love working them. Nice Job Autumn."
We responded:
"David, thank you for taking the time to leave such a fantastic review! We're delighted to hear that Autumn made everything smooth and easy. Your satisfaction is our top priority, and we’re excited to work with you and help protect what matters most to you and your family. If you have any questions or need assistance in the future, just give us a shout! - Bryan"
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Christian Guerrero

April 30, 2025

5  out of  5
rating by Christian Guerrero
"Great communication, excellent service and amazing help. Very informative as well, made everything clear and understanding. I appreciate the help very much"
We responded:
"Christian, Wow, thank you for the glowing review! We’re thrilled to hear that Robert was able to provide you with great communication and excellent service - he’s definitely a superhero in disguise (cape not included). We always strive to make things clear and informative, so we’re glad you found everything easy to understand. It’s like we always say: “Insurance doesn’t have to be a maze; we’re here to guide you through it!” Your appreciation means a lot to us. If you ever need more assistance - or just want to chat about how insurance can be as exciting as a rollercoaster ride - don’t hesitate to reach out! Thanks again for your kind words! – Bryan Ross"
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Branden

April 29, 2025

5  out of  5
rating by Branden
"Verry helpful!!!"
We responded:
"Branden, Thank you so much for taking the time to leave us a review! We’re delighted to hear that you found our team to be very helpful. Your satisfaction is our top priority, and it’s always rewarding to know we’ve made a positive impact. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help! - Bryan "
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Melanie Gibb

April 29, 2025

5  out of  5
rating by Melanie Gibb
"I had no intention in changing my car insurance but he said we are currently lowering our rates etc. I went ahead and Gave it a shot. They were cheaper. I couldn't believe it because they are a big insurance Co. Also I really appreciate State Farm because they insure drivers who don't have prior insurance or have a car that was salvaged !!! Both my son's needed those requirements to get insurance and State Farm is one of the few who accommodate for those challenges. Thank you, Brian for all your help. I was impressed!!!"
We responded:
"Hi Melanie, Thank you so much for your glowing review! We're thrilled to hear that we could save you some cash on your car insurance. Who knew that switching could be as easy as finding a parking spot right in front of your favorite coffee shop? We’re especially happy to hear that State Farm could accommodate your sons' insurance needs. We like to think of ourselves as the friendly neighborhood insurance heroes—always ready to save the day, even for those with prior insurance challenges or salvaged vehicles. And a big shoutout to Robert! He’s like the insurance whisperer, helping folks find the best rates while making the process feel as smooth as a Sunday drive. We’re so glad you had a great experience with him! If you ever need anything else, whether it’s about insurance or just a good joke to lighten your day, we’re here for you. Thank you for trusting us with your insurance needs! - Bryan Ross"
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Talana Spotanski

April 29, 2025

5  out of  5
rating by Talana Spotanski
"Autumn was wonderful. Friendly and very professional. I am happy that I have chosen State Farm"
We responded:
"Talana, Thank you so much for your kind words! We are thrilled to hear that Autumn provided you with such a positive experience. At State Farm, we strive to deliver friendly and professional service, and it's wonderful to know that we met your expectations. We appreciate your trust in us and look forward to continuing to serve your insurance needs - Bryan Ross"
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Harry Patel

April 28, 2025

5  out of  5
rating by Harry Patel
"I recently had the pleasure of working with Autumn for an auto insurance quote, and I cannot say enough good things about my experience. From the very beginning, she was incredibly helpful, professional, and most importantly—genuinely caring. She took the time to walk me through every detail of the coverage, answered all of my questions with patience and clarity, and made sure I fully understood what I was getting. What truly impressed me was her deep knowledge of the industry. She compared my existing policy with my new quote and was able to offer me better coverage at a significantly lower rate. I’ve worked with other agents in the past, but no one has gone above and beyond the way Autumn did. Her honesty and integrity really stood out—there was no pressure, just a sincere desire to help me find the best option for my needs. If you're looking for an insurance agent who is not only extremely knowledgeable but also truly cares about helping you, I highly recommend Autumn. She made the process smooth, stress-free, and even enjoyable. Thank you again for the amazing service!"
We responded:
"Harry, Thank you so much for your thoughtful and detailed review! We are thrilled to hear about your positive experience working with Autumn on your auto insurance quote. It’s wonderful to know that her helpfulness, professionalism, and genuine care made the process smooth and enjoyable for you. We take pride in our team's deep knowledge of the industry, and it’s fantastic to hear that Autumn was able to compare your existing policy with your new quote to provide you with better coverage at a lower rate. Your recognition of her honesty and integrity, as well as her ability to answer all your questions with patience and clarity, truly reflects the values we uphold at State Farm. Your recommendation means a lot to us, and we’re grateful for the trust you’ve placed in our team. If you ever have more questions or need further assistance, please don’t hesitate to reach out. We look forward to continuing to serve you! - Bryan"